1. What is Multiple product message in catalogue product?
Multiple Products Message
The "Multiple Products" message allows you to include multiple products from your catalog in the bot flow. Share this message within the bot flow to encourage users to interact with and explore these products for potential purchases. You can add up to ten products using buttons.
Header refers to the text or visual element that appears at the top of the message and provides context or information about the content that follows. The limitation of characters in the header is 60 characters.
Body of the message is the primary means of communication between the chatbot and the user. It is used to present information, ask questions, and provide options for the user to respond to the message. The limitation of characters in the Body is 1025 characters.
Footer in an Products Message in a chatbot is similar to a header in that it provides additional information or context to the message. However, while a header appears at the top of the message, a footer appears at the bottom. The limitation of characters in the Footer is 60 characters.
Select Product in an Products Message in a chatbot is to add product to the bot, click on the "select product" which open the catalouge and select the product to be added to button.
Detailed Properties consist of:
Keywords to match: A specific set of keywords or commands that are used to trigger the display of an interactive message. For example, a chatbot could respond to keywords such as "schedule appointment" or "book appointment" by displaying an interactive message with options for scheduling an appointment.
Identifiers: Identifiers in a chatbot is unique values or labels used to identify and distinguish specific elements of a chatbot. They are used to keep track of different components of the chatbot, such as specific messages, user interactions, or pieces of data.
Next Identifiers: This could refer to an identifier or piece of information that helps the chatbot understand which future message or conversation topic the user is connected the button.
Message Order: If a user sends multiple messages in once / or the response to button has multiple messages, the chatbot respond to each message in order by preference the order given by user.