📄️ 1. How can a chatbot's actions be automated to trigger based on conditions such as matching working hours and time zones?
When the keyword reply does not match, according to the set working time, use the default reply.
📄️ 2. When it is not working hours ?
Step 1. Create a ChatBot with a required text message.
📄️ 3. When there is no customer service online during working hours?
Step 1. Create a ChatBot with a required text message.
📄️ 4. When a new chat is started and no keyword search criteria is met?
Step 1. Create a ChatBot with a required text message.
📄️ 5. Fallback message if no keyword search criteria is met and no default action criteria is met?
Step 1. Create a ChatBot with a required text message.
📄️ 6. Toggling the assigned agent setting enables or disables the bot's involvement in handling conversations ?
Step 1. Go to particular chat where you want to "Enable" the ChatBot action.
📄️ 7. Enable or disable ChatBot based on a set schedule ?
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