📄️ 1. How to start a new chat on Whatstool Business platform?
* First, ensure that you have set up the WhatsApp Business API account and integrated it with the Whatstool Business platform.
📄️ 2. How 24hrs the rule works in WhatsApp API chat?
The 24-hour rule is a feature in WhatsApp Business API that allows businesses to send notifications to users who have initiated a conversation within the last 24 hours. It means that businesses can send messages to their customers for free within a 24-hour window after the last customer message.