2. What is the use of Lables in WhatsTool Business?

Labels are an essential feature of WhatsTool Business Chat that helps businesses to organize and manage their chats in a more efficient way. Here are some of the main uses of labels in WhatsTool Business Chat:

• Categorize Chats: Labels allow you to categorize chats based on different criteria, such as customer type, order status, support request, or any other relevant criteria.

By assigning labels to chats, you can quickly filter and sort chats based on specific categories, making it easier to find the right chat at the right time.

• Prioritize Chats: You can use labels to prioritize chats based on their importance or urgency. For example, you can create a label called "Urgent" and assign it to chats that require immediate attention. This will help you to prioritize your workload and ensure that critical issues are addressed first.

• Track Performance: By assigning labels to chats, you can track the performance of your business on various metrics. For example, you can create a label called "Sales" and assign it to chats that lead to a successful purchase. This will help you to track the conversion rate and optimize your sales strategy accordingly.

• Collaboration: If you have a team managing your WhatsApp Business account, labels can help you collaborate and delegate tasks more effectively. By assigning labels to specific chats, you can indicate which chats require follow-up or which team member should handle them.

Overall, labels are a powerful tool for organizing and managing your chats in WhatsTool Business Chat, and they can help you streamline your communication with customers and improve your overall performance.