📄️ 1. How to create/delete custom field?
WhatsTool Business Custom Feilds will help you keep your messages and your customers organized. it gives you the ability to organize your chats. We’ll show you how to set up your Custom Feilds, and how you can use them in your business to deliver better customer service and manage customer conversations more effectively.
📄️ 2. Who can create/delete the custom fields?
Both the owner and agents with access to the WhatsTool Business API have the ability to create/delete custom fields. They can create custom fields according to their specific needs and assign them to particular chats or contacts.
📄️ 3. How the custom fields works?
Custom fields in WhatsTool Business API provide a way to store additional information related to a contact or chat that is not already provided by the API.