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8. What is the “message order” option and how to use it?

Message Order

Message order in the context of interactive chatbot messages refers to the sequence or arrangement in which messages are exchanged between a user and a chatbot during a conversation.

Step 1. Go to Automation and select the ChatBot.

Step 2. If there are multiple messages are connected to single button, Click on particular item.

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Step 3. Select the message order for that item .

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